FREQUENTLY ASKED QUESTIONS

ORDERS & SHIPPING

How much is shipping?

Standard shipping is completely free within the U.S.!

Need it faster? We offer expedited shipping too — the cost will be calculated at checkout based on your order size and shipping address.

Do you ship everywhere?

Right now, we ship to addresses within the United States only.

All standard shipping is free, no matter where you are in the U.S.!

Will I be notified when my order ships?

Absolutely! As soon as your order ships, we’ll send you an email with tracking details.
Heads up — it might take 24–48 hours for tracking info to update.

ISSUES WITH ORDERS

I received the wrong item. How do I exchange it?

Oops — we’re so sorry! If you received the wrong item, please contact us right away:

📞 877-267-2670
📧 info@amplifimd.com

We’ll take care of it quickly.

My item arrived damaged — what should I do?

Oh no! If your item was damaged in transit, please let us know ASAP.

Reach us at:
📞 877-267-2670
📧 info@amplifimd.com

We’ll make it right.

How do I return an item?

We don’t accept returns — but don’t worry, we’ll take care of any issues with your order.
Just give us a call or send us an email, and we’ll help!

SUBSCRIPTIONS

What’s the benefit of subscribing?

If you're working toward hair growth, consistency is everything.

Subscribing ensures you always have your products when you need them — no gaps, no stress.
We recommend a 3-month supply to help you stay on track and get the best results.

How do I cancel my subscription?

You can cancel your subscription anytime through your customer portal by following the steps provided.

Please note: cancellations come with a $240 cancellation fee.